York Regional Police has expanded its online collision reporting service to include motorists involved in collisions across the entire region.
Previously, collisions in Vaughan or Richmond Hill could not be reported online.
Online collision reporting began with a pilot project that launched in select locations throughout the region in spring 2023. To date, motorists reporting collisions online report a 92 per cent satisfaction rate, York Regional Police said in a news release.
The online reporting method allows motorists to report at any time of day on their smartphone or another digital device. Motorists do not need to report during collision reporting centre hours or wait in line upon arrival.
Before reporting a collision online:
- Motorists must determine if their collision is self-reportable by calling the non-emergency line at 1-866-876-5423 to speak to a call taker or by clicking here
- Motorists must receive an incident number from a call taker at the non-emergency line
The following collisions may not be reported online:
- Collisions that resulted in injuries of any kind
- Collisions that involve a pedestrian, cyclist or public transportation vehicle
- Collisions that involve a commercial motor vehicle larger than 11,000 kilograms or a commercial motor vehicle transporting dangerous goods
- Collisions that involve a criminal act (e.g. impaired driving, assault)
- Collisions that occurred on a 400-series highway, such as Highway 427, 407, 400 or 404, as those types of collisions must be reported to the Ontario Provincial Police
- As indicated in the Highway Traffic Act, a collision involving damage less than $2,000 does not need to be reported to police unless it meets one of the criteria noted above
Visit the YRP Collision Reporting Page for more details about online reporting.
