Floors Direct North has won NewmarketToday’s 2024 Reader Favourite award, its second-ever win in the Flooring category.
Ben Barazesh, owner of the business, says that being recognized by their local community is “validating for our services, and inspires us to continue to strive for excellence here in Newmarket.”
John McConnell of the sales department remarks that when Frances sent out the news to all their staff, there were immediately enthusiastic responses. “We value local awards a lot,” he says.
Floors Direct North has been providing flooring services to Newmarket residents since 2010. They also have an insurance division that specializes in the handling of insurance claims for flooring, working with restoration companies to ensure that clients’ claims and the repair of their home or business is as stress-free as possible.
All the staff members have experience providing flooring to a wide variety of houses. “Newmarket has many different subdivisions with different housing sizes, shapes and styles, which opens us up to carrying a lot of different stuff,” says John.
Part of the fun for the Floors Direct North team is that every job is different from the last one. Not only do they get to see —and assist with— different customers’ styles of homes and decor, but for John, his job encompasses many roles.
“I love that it’s different every day. Sometimes I’m in the back doing warehouse work or on a delivery site, and other times I’m in the store face-to-face with customers.”
Face-to-face is something that the staff do well. The business has received glowing reviews in addition to their two Reader Favourite awards. One customer remarks: “Great place, knowledgeable staff, and fair price. Ben, the owner, was super helpful. He helped us to choose the right hardwood and colour for our main floor to match the existing oak stairs and cabinets. The order came on time without any headache.”
These positive experiences have brought many repeat customers to Floors Direct North. John remarks that they sometimes see customers who they’ve served in the past, and are now coming back to get flooring for their new home and their growing family. Similarly, the business has served repeat customers who are seniors and are now downsizing and moving to a smaller home.
“You get to see a lot of different stories— people’s lives developing,” says John. “We’re seeing the cycles of our customers’ lives.”
The entire staff at Floors Direct North expresses their thanks to all of the customers who took the time to vote, and say that to be valued and trusted by their community means the world to them. To show their appreciation, the business is offering Newmarket Today readers no tax on stock items until December 31st 2024. Customers just have to mention this NewmarketToday article to receive this deal.
For more information on Floors Direct North, visit: www.floorsdirectnorth.ca
This article was sponsored by Floors Direct North, a 2024 NewmarketToday Reader Favourite.